Reliability is key, and that is why today we purchased a brand new hot water cleaning system. This will not only allow us to clean during sub zero temperatures, but also remove grime, bird mess and other unsightly marks with ease, leaving you with perfectly clean windows, everytime!
That’s right, its spider season. As the nights of September start drawing in, we also see a huge increase of spiders, not only in our homes but on our windows!
The past couple of weeks we have had the joyous task of removing these creepy crawlies, luckily from a safe distance using our water fed poles! As mentioned before, we also clean the frames and sills, being extra cautious in the autumn/winter months to remove any unsightly cobwebs too.
Let’s hope we’re not in for a bad winter this year!
On Friday last week, I put together a quick video whilst cleaning out one of our customers gutters. As recommended, our customer has her gutters cleaned once a year to prevent leaks and blockages.
As it was such a nice day, I decided to whip out my iPhone and shoot a little video to show potential customers exactly how the system works. We will be filming a series of more indepth videos soon, so be sure to subscribe to the youtube channel. As you will see from this video, we clean quickly from the safety of the ground, removing all dirt,moss and leaves.
If you have any questions, feel free to contact us here
Earlier this year, we were fortunate enough to receive a call from a local management company, who look after a number of apartment buildings across Surrey and Hampshire.
Apartments – Ash, Surrey
The company were in need of a quote for window cleaning of 30+ apartments based in Ash, Surrey. It turned out that they weren’t too pleased with their current window cleaner and after finding out exactly what the problems were, I can’t say I’d be best pleased either! That said, it’s always our number one priority to find ways that we can add value and raise the bar in what we believe excellent customer service should be.
Using pure water technology to clean the residents windows was the first major change compared to the previous window cleaner. No more ladders clanging against peoples homes, waking them up bright an early with a smile at their bedroom window!
Apartments – Ash, Surrey
We also clean window sills and frames on every wash using pure water to rinse away dirt, leaves and other unsightly debris. This also helps to keep windows cleaner for longer, meaning that customers can enjoy clean windows right up until their next clean.
We also have an arrangement to visit the apartments on the same day each month. This ensures that residents are aware of when we are coming to clean their windows. This advance notice also helps during the hotter months when people tend to leave their windows open.
We have continued to service these apartments for the last 8 months and the feedback has been fantastic!
Well if not, we can show you! Using our high reach gutter vac system, not only are we able to clean your gutters from the safety of the ground, we can also show you that they are clean too. We do this by attaching a small camera to the end of the vac. This allows us to film the gutters to show you that they are completely free from moss, dirt and other unpleasant debris.
With the number of rogue traders on the rise, we feel that including this in our service offers you the customer, complete piece of mind that they have been cleaned to a high and sufficient standard. We can also assess your gutters too, to see if they require cleaning at all!
Here’s a mushroom that we removed from a down pipe!
It was another gorgeous day today across Guildford, Surrey. The sun was shining and there wasn’t a cloud in sight. I hope this is the start of summer, although the temperature is set to drop towards the end of the week, so don’t make plans to head to the beach just yet!
July has proven to be once again, a very busy month, with lots of new customers ranging from one off end of tenancies, to large manor houses needing servicing on a regular basis. Due to the heavy rainfall we have experienced over the past month, we have seen a sharp increase in customers requiring gutter cleaning. You can read why it’s important to clean your gutters here.
We had a very interesting morning last Wednesday. Whilst cleaning one of our regular customers homes, we were asked if we’d be able to help clean some very delicate glass at her local church. More than happy to help, we followed her to the church and took a look at the window in question. Ockham Church in Surrey is one of the oldest standing churches in Britain today, dating back to the 12th century. Bearing in mind this glass was some 200 years old, we very gently cleaned the window with our soft bristled brushes and rinsed off to give it that Sullivan Shine! It was just up to the cleaners now to remove the cobwebs from the inside!
Having completed the window, our customer had one final task for us.
The Flag Pole
The Flag Pole – before cleaning
The Flag Pole was made of UPVC, exactly the same as many of the window frames that we clean on a day to day basis. It would have been impossible for anyone to clean with a ladder!
Cleaning the Flag Pole with pure water
Using pure water helps to break down algae. After a good all round soak, we gave it a gentle scrub followed by a good rinse to produce the fantastic results that our customer had dreamed of. She was ever so pleased as she had only managed to clean a small portion of it previously.
Cleaned Flag Pole
Our customer was so pleased that she spent the next half an hour or so showing us around the church, the clock tower and even the bells! So if you are ever in the area, I would recommend that you pop in and have a look around. Thank you, and we were glad that we could assist.
We’ve been asked recently by some of our customers whether it’s worth having their windows cleaned in the rain. The good news is that the answer is yes! You can still enjoy spotless and streak free windows, even when they are cleaned during rain.
This is due to the fact that rain water has a relatively low mineral content, unlike tap water. When your windows are cleaned with pure water, the pure water is left to dry naturally, when the rain comes into contact with this water it serves to dilute the rain. If an equal amount of rain water falls on a freshly washed window the TDS reading would be around 7 TDS, within the range for spot free cleaning.
This means that your windows will dry completely spot free, even in the rain. The only problem of course is that we may get a bit wet!
We’ve had a fantastic week, cleaning lots of new customers windows. During the summer months you will see an increase of pollen, dust and dirt which will obviously have an effect on your windows. We have already seen a huge demand across Guildford, Godalming and Woking as a result of this.
The good news is that we only clean using pure water. This results in leaving your windows with a streak free shine. Your windows dry naturally, and stay cleaner for longer as no chemicals or detergents are used. This also means that in the event of rainfall, as rain is relatively pure, it has very little effect on your windows.